Support Center

Contact info

Last Updated: Aug 01, 2017 09:43AM EDT
If you have any questions about our store, our merchandise, or placing an order, please feel free to contact us.

Phone: (toll-free) 877.826.0518 or (local) 919.834.0230.


Customer service hours are typically Monday - Friday 10 am - 5 pm Eastern Time. We are closed on weekends and holidays which may cause a delay in response. Depending on the volume of orders and inquiries we are receiving, response times may vary. We will do our best to respond to your questions thoroughly. We appreciate your patience while we look into the best ways to handle your situation.

When you do send an inquiry, please make sure to include as much information as possible (full name, phone number, order number or reference number). We try our best to read and respond to emails in a timely manner. Please note that sometimes emails are flagged as spam so we may unintentionally miss it.

2017 Holiday closures (subject to change):

Monday, September 4 - Labor Day
Thursday, November 23 - Thanksgiving Day
Monday & Tuesday, December 25 & 26 - Christmas Day

2018 Holiday closures (subject to change):
Monday, January 1 - New Year's Day
Monday, January 15 - Martin Luther King, Jr.'s Birthday
Monday, February 19 - President's Day
Monday, May 28 - Memorial Day
Wednesday, July 4 - Independence Day
Monday, September 3 - Labor Day
Thursday, November 22 - Thanksgiving Day
Monday, December 24 - Christmas Eve
Tuesday, December 25 -  Christmas Day

Contact Us

  • Email Us
  • 877.826.0518 (Toll-Free within USA)
    919.834.0230 (Phone)
    919.834.2090 (Fax)
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