Support Center

Q: Can Windows Users Open These Zip Files?

Last Updated: Jul 09, 2015 11:03AM EDT

A: Windows applications are notoriously (and rightfully) suspicious of anything downloaded from the internet. While most Windows users are able to download and expand our Zip files without issue, there have been reports from a small stream of users who find they cannot open our Zip files for a variety of security reasons. We recommend an application called FLYZip, an alternative to WinZip that is available for free and works well with our files. Here are several links that may help:

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