Support Center

Q: When Should I Expect My Order?

Last Updated: Mar 23, 2017 09:53AM EDT

A: Your order should ship within ~3-5 business days after ordering (more info on business days below). 

Please allow up to 12 business days for delivery of domestic orders, and 2-8 weeks for international orders (specific delivery times for each shipping method below). If you do not receive your item(s) within this time frame, one or some of your items may have been backordered, in which case we will contact you via email or by phone.

Business days are Monday - Friday, excluding Holidays. 

We are closed on the following days:

Monday, May 29 - Memorial Day
Tuesday, July 4 - Independence Day
Monday, September 4 - Labor Day
Friday, November 10 - Veterans Day
Thursday, November 23 - Thanksgiving Day
Monday, December 25 - Christmas Day


USPS Priority Mail Express®
Overnight Guarantee

USPS Priority Mail®
1-3 Business Days

USPS First-Class Mail®
2-3 Business Days

USPS Media Mail®
2-8 Business Days

** UPS Ground is 1-5 days. Please see attached map for specific transit times.

Priority Mail Express International®
3-5 Business Days

Priority Mail International®
6-10 Business Days

First-Class Package International Service®
2-8 weeks: No Tracking Information/No Delivery Guarantee

Contact Us

  • Email Us
  • 877.826.0518 (Toll-Free within USA)
    919.834.0230 (Phone)
    919.834.2090 (Fax)
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