A: Your order should ship within ~3-5 business days after ordering (more info on business days below). Please allow up to 12 business days for delivery of domestic orders, and 2-8 weeks for international orders (specific delivery times for each shipping method below). If you do not receive your item(s) within this time frame, one or some of your items may have been backordered, in which case we will ship the remainder of your order to you or contact you. If the tracking states that it was delivered, please contact us within 10 days of the listed delivery date.
Please bear in mind Kung Fu Nation is a small, independent business. We do not have round-the-clock, infinite customer service resources, but we do have a representative who answers emails between packaging and shipping merchandise. Thank you for your patience.
Business days are Monday - Friday, excluding Holidays.
We are closed on the following days:
Tuesday, January 1 - New Year's Day
Monday, January 21 - Martin Luther King, Jr.'s Birthday Observed
Monday, February 18 - George Washington's Birthday Observed
Monday, May 27 - Memorial Day
Thursday, July 4 - Independence Day
Monday, September 2 - Labor Day
Monday, October 14 - Columbus Day Observed
Monday, November 11 - Veterans Day
Thursday - Friday, November 28-29 - Thanksgiving
Tuesday - Thursday, December 24-26 - Christmas
USPS Priority Mail®
1-3 Business Days
2-3 Business Days
USPS Media Mail®
2-8 Business Days
Priority Mail International®
6-10 Business Days
First-Class Package International Service®
2-8 weeks: No Tracking Information/No Delivery Guarantee